Caliente Brands · Support

How can we help?

Answers about ordering, payment, shipping, and returns — straight from the jerky people.

Getting Started

New to Caliente? Start here — creating an account, browsing the shop, and placing your first jerky order.

Orders & Payment

Placing orders, payment methods, order receipts, and managing your order history.

Shipping & Returns

Shipping methods, delivery timeframes, tracking your order, and how returns and exchanges work.

Popular Articles

Paying a Payment Request

Orders & Payment

How to Place Your First Order

Getting Started

Managing Your Addresses

Getting Started

Creating Your Account

Getting Started

Back-in-Stock & Launch Notifications

Getting Started